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SHIPPING TO THE UNITED STATES
All orders will ship within two business days of being placed. All orders under $250 will be sent UPS or FedEx Ground at a $10 shipping rate. Orders over $250 qualify for free UPS or FedEx Ground shipping.
Upgrades on delivery options will be shown on our checkout pages and will ship using Two Day UPS service. Please contact our Customer Service department if you wish to overnight your order. All orders over $500.00 will require an indirect or direct signature upon delivery. Please contact us either by phone or email if you would like to waive the signature option.
Orders outside the US will be dispatched using the UPS international priority service and can take 5-10 business days depending on where the package is being shipped (prices vary depending on country). Tracking information will be emailed to you once your order has been dispatched.
Upgrades on international delivery options will be shown on our checkout pages and will ship using international express mail options provided by UPS. Please note that surcharges may be incurred on heavy items.
Greyson Clothiers is not responsible for brokerage fees, import taxes or duties applied when the package enters the destination country. Customers should consult the customs legislation of their country. Returns and exchanges are the responsibility of the recipient.
If orders are refused by customers at point of delivery or if there is a charge back to Greyson Clothiers for return shipping or duties, the customer is financially responsible and it will be deducted from their credit.
tracking your order
Once your order has been shipped an email will be sent to your email address provided with all relevant tracking information for you to track the progress of your parcel.
time and cost
For orders placed in the contiguous United States, UPS Ground promises delivery in 1 - 5 business days. Orders shipping to Hawaii and Alaska will ship via the US Postal Service and delivery can be expected in 3 - 7 business days.
For all shipping & tracking inquiries, please contact Customer Service at (914) 495-3722.